Reliance Car Insurance

Reliance Car Insurance Overview

Reliance car insurance is offered by Reliance General Insurance company, which is one of the leading insurance service providers in India. With over 139 offices and about 12000 intermediaries spread all over the country, this company aims at providing world class service to all its customers. The company offers all types of insurances, be it general or life insurance at affordable pricing. It offers customized insurance plans, thereby ensuring complete customer satisfaction and works towards safeguarding policy holder’s interest.

What is a car insurance plan?

A car insurance plan is a mandatory insurance coverage requirement on all cars so that they can legally ply on the roads of the country. This insurance cover would take care of the financial loss which may arise due to any accident incurred by using the car. While any third person or a third party property would have to be compulsorily compensated under a third party policy which is a legal requirement, you can also cover any injury you sustain or any damage which your car faces by buying a comprehensive package policy. This policy would have a higher premium than a normal third party policy.

Reliance Car Insurance Plan at a Glance

Why Buy Reliance Car Insurance?

The Motor Vehicles Act mandates a valid car insurance cover on your car if you are to drive it on the road.  The plan safeguards the damages caused to the car and also the damages caused by the car to any involved third party.  

The basic benefits of purchasing Reliance car Insurance:

• Anytime assistance on the road is available 24 X 7
• This insurance company has a turn around time of quickest claim settlement possible.
• Claims are settled across their 3800 network garages across the country
• The company offers insurance under two categories, namely, third-party insurance and comprehensive insurance. 
  
  • Third party insurance as mandated by the law is an insurance plan which covers any kind of bodily damage, injury or death caused to a third party or his property, whereas, comprehensive insurance plan provides cover against any kind of injury caused to the buyer, or a co-passenger or to the plan buyer’s vehicle.
  • The company also offers the facility of No claim Bonus (NCB). NCB is a discount on premium offered by the company to the plan buyer in cases of claim free years. The discount can be accumulated on a yearly basis starting from 20% in the first year and 25% in the following year, continued in the same manner over the subsequent claim free years.
  • The company issues online insurance plans. However, these plans can be availed only for private vehicles.

Features and benefits of Reliance Car Insurance policy:

The Reliance general insurance company sells different variants of Car insurance plans to customers and each of the plans have some common features and benefits which are discussed as under:

• Reliance Car Insurance plans are offered for both Private Car and Business Vehicles
• The insurance plan provides Towing Facility in the event of a breakdown or accident
• There is also a 24*7 spot assistance in case of breakdowns or accidents
• A duplicate key replacement cover is also available for both new and existing customers
• Accident Shield, Consumable expenses and Conveyance Benefit are available as add-on covers under the plan which can be opted for by a customer to enhance the coverage of the car insurance plan.
• The reliance car insurance plan also offers assistance in the form of arranging a cab or arranging hotel accommodations in cases of breakdowns or accidents.

Scope of coverage under Reliance Car Insurance Policy:

The following emergency situations are covered in Reliance car insurance plan:

• Natural calamities are covered and all types of fire, lightning, etc. are covered under the same.
• Even man-made calamities like robbery, burglary, riot, terrorism, etc. are covered in this plan
• This reliance car insurance policy provides for accidental coverage to the owner-driver as well as the registered driver
• There is also third-party legal liability coverage as mandated by the law from death and damage which may result in an injury or even death of a person or damage of property etc.
• Electrical or electronic fittings in the car like fog lights, music system, AC, spoilers with brake lights.
• Non-electric fittings like mag wheels, seat covers, non-electrical spoilers, etc. as per the own damage rate on the value of the accessories.
• CNG Kit and Bi-fuel system as endorsed on the RC Book will be covered under the plan at an additional payment of premium.

Add-on covers benefits in Reliance Car Insurance:

By paying an additional amount of premium, a customer can opt for additional Add-on covers in the base plan to enhance the coverage on the vehicle. The following three types of additional covers are available under the Reliance Car Insurance plan :

No Claim Bonus (NCB) retention:

The Reliance General Insurance Company also offers NCB retention add on cover which enables the plan buyer to retain his NCB even during years of claim. The buyer has to an additional amount along with premium in order to avail this facility. However, certain things are to be kept in mind before opting for NCB retention add-on cover:

• The NCB retention should amount to a minimum of 25% of the value of the vehicle.
• The reliance car insurance policy has to be renewed within 90 days of the expiry of the policy.
• One approved claim has to be made during the plan period.
• The total value of the claim payment made should amount to a minimum of 25% of the value of the vehicle.

Personal Accident Bundle Cover:

The reliance general insurance Company offers personal accident bundle cover, which provides coverage in cases of death or permanent disability of the policyholder in an any part of the world irrespective of the driver of the vehicle. The amount of sum insured differs depending upon the type of physical damage caused to the insured. The list of benefits and the sum insured amount is given below:

• In cases of death of the policy buyer, the company gives a compensation standing at the rate of 100% of the capital sum insured which is fixed at Rs.10 lakhs.
• In cases of death and permanent disablement, the company gives a compensation standing at the rate of 100% of the capital sum insured which is fixed at Rs.10 lakhs.
• In case of loss or physical separation of two limbs and loss of sight for both eyes or loss of one limb and sight of one eye, the company gives a compensation standing at the rate of 100% of the capital sum insured which is fixed at Rs.10 lakhs.
• In case of loss or physical separation of one limb or loss of sight of one eye, the company gives a compensation standing at the rate of 50% of the capital sum insured which is fixed at Rs.10 lakhs                                                          

Motor Secure Plus Cover:

This add on provides for cover against nil depreciation, Consumables and engine cover.

Nil Depreciation Cover:

This cover provides protection against the reduction in the value of the vehicle owing to the depreciation of the vehicle. No deductions are done on the car’s parts, except tyres and tubes. However, certain things have to be kept in mind before opting for this plan:

• Applicable only on private cars and the no of claims per year cannot exceed more than two.
• In case of partial loss, settlements against claims will be made only in cases of repairs having made at the networked garages.
• Compulsory excess and voluntary deductible as applicable will be levied.

Consumables Cover:

If the car suffers damage due to any of the causes that are covered under the scope of the plan, the company will cover the expense of consumables which will be required to be replenished or replaced during the repairs carried out on the damaged vehicle. The consumables covered under the plan include engine oil, gearbox oil, power steering oil, coolant, AC gas oil, brake oil, AC refrigerant, battery electrolyte, fuel filter, bearings, washers, clip, wheel balancing weights and items of similar nature, subject to following conditions:

• Applicable only on private cars and the no of claims per year cannot exceed more than two.
• In case of partial loss, settlements against claims will be made only in cases of repairs having made at the networked garages.

Engine Cover:

 This add on plan provides cover against expenses incurred towards fixing any damage caused to engine parts, differential parts or gearbox parts due to water ingression or leakage of lubricating oil. However, the claim has to be made within 7 days of the damage caused.

Motor Secure Premium Cover:

This adds on provides for cover against nil depreciation, Consumables, engine cover, and key protect cover.

Nil Depreciation Cover:

This Reliance Car Insurance cover provides protection against the reduction in the value of the vehicle owing to the depreciation of the vehicle. No deductions are done on the car’s parts, except tyres and tubes. However, certain things have to be kept in mind before opting for this plan:

• Applicable only on private cars and the no. of claims per year cannot exceed more than two.
• In case of a partial loss, settlements against claims will be made only in cases of repairs having made at the networked garages.
• Compulsory excess and voluntary deductible as applicable will be levied.

Consumables Cover:

If the car suffers damage due to any of the causes that are covered under the scope of the plan, the company will cover the expense of consumables which will be required to be replenished or replaced during the repairs carried out on the damaged vehicle. The consumables covered under the plan include engine oil, gearbox oil, power steering oil, coolant, AC gas oil, brake oil, AC refrigerant, battery electrolyte, fuel filter, bearings, washers, clip, wheel balancing weights and items of similar nature, subject to following conditions:

• Applicable only on private cars, and the no of claims per year cannot exceed more than two.
• In case of a partial loss, settlements against claims will be made only in cases of repairs having made at the networked garages.

Engine Cover:

This add on plan provides cover against expenses incurred towards fixing any damage caused to engine parts, differential parts or gearbox parts due to water ingression or leakage of lubricating oil. However, the claim has to be made within 7 days of the damage caused.

Key Protect Cover – Private Cars:

This plan provides cover against damages caused to the plan buyer’s car while repairing or replacing his car keys or lock. It also includes the locksmith’s charges. Claims can also be made against damages caused due to theft or robbery or any other kind of damage to the key or the lockset. However, the following conditions have to be kept in mind in order to purchase this plan:

• The no. of claims in the policy period cannot exceed more than two.
• The buyer must produce a First Information report (FIR) made with the police in order to apply for a claim.
• The key or the lock set should have the same features as in the lost key or the lock set, against which the claim is being made.
• The claim has to be made within 7 days of the damage caused.
• Replacements allowed only in the case of broken or damaged keys.
• The entire lock or the lockset has to be changed in case of lost or misplaced keys.            

Applying for Reliance Car Insurance Plans

Car insurance plans from Reliance can be purchased in a number of ways like:

• Individuals desirous of availing any plan can call the toll free number of the company and talk with a customer service representative.
• Request a call back by leaving contact details on the website or IVR
• Reliance Car Insurance can be purchased Online car insurance by visiting the company’s official website @reliancegeneral[dot]co[dot]in.
• Last, but not least, the agents can be contacted individually and the policy can be purchased offline.

Reliance Car Insurance- FAQs

1. How to pay a premium? What are the modes of payment available?

The Reliance General Insurance Company offers 2 modes of premium payment namely:

• Cash payment at the branch
• Online Payment

For the online payment mode, the policyholder can pay via;

• Credit Card
• Debit Card using ATM PIN
• Debit card using 3 D secure
• Net banking

2. How can I check policy status for Reliance car insurance?

You can check the policy status online, with username and password in the Login tab, on the home page.

3. What is the policy renewal process for Reliance car insurance?
You can go for the online renewal on the website of the company. To renew the policy online you need to provide current policy details, such as policy number, Name, Vehicle registration number, e-mail address, and contact details. Then you can have a premium calculation and if you proceed for the payment it will carry you to the payment gateways. As soon as you pay the premium, your policy is renewed.

4. What is the company’s process to settle the claim for Reliance car insurance?
To settle the claim you can intimate the company by filling a form online and uploading relevant documents. Upon successful acceptance of the process, the claims are settled with a week.

5. What is the policy cancellation process for Reliance car insurance?
Submit the policy documents with surrender form at the nearest branch. Upon successful proceeding, the refund is deposited directly in your bank account and the policy stand cancelled.

You might be interested following insurance plans provided by Reliance General Insurance:

• Reliance General Health Insurance
• Reliance General Two Wheeler Insurance
• Reliance General Commercial Vehicle Insurance
• Reliance General Travel Insurance
• Reliance General Home Insurance
• Reliance General Personal Accident