Royal Sundaram Car Insurance

Royal Sundaram Car Insurance Overview

Royal Sundaram Car Insurance by Royal Sundaram, a renowned name in the Indian insurance industry and the first private sector general insurance company providing customized insurance solutions to meet divergent needs of the individual, family, business. The promoters of the Royal Sundaram Finance- India’s biggest Non Banking Financial Company and Royal Sundaram General Insurance Co. Limited, the second largest general insurance company in UK follows the practice of innovative products, high class service and ease of claim settlement process. In fact, Royal Sundaram was the first insurance company to introduce concepts like cashless claims processes, and value add partnerships with top institutions to have an extended market research.
Royal Sundaram Car Insurance Plans provides some of the unique features and benefits which caters to the requirements of the coverage of the car, one of the most important asset in an individual’s life.
Moreover, Royal Sundaram car insurance plans are compulsory under the Motor Vehicles Act as mandated by law. Each and every car owner should have an car insurance policy which gives the coverage of the third party injury, death or property damage. And hence with a Royal Sundaram car insurance plan, one can cover the following:

• Coverage against theft, accidents, natural calamities for examples floods, earthquakes, fire etc.
• Paid driver, employees or any unnamed passenger.
• Personal Accident Plan for Self and Family members.
• Injury/ Death of any other person caused by oneself.
• Damage to third party’s car or property.

Royal Sundaram Car Insurance Plan at a Glance

Why one should choose Royal Sunadaram Car Insurance Plans?

• Cashless facility all over India.
• Roadside Assistance for 24x7 is available in case of emergencies due to accidents.
• Dedicated 24x7 Helpline number for claims.
• In case of break in insurance, one can avail free vehicle inspection facility and also one can buy the plan within 24 hours.
• Dedicated Relationship Manager.
• Fast and speedy authorization of repairs to get the car back on road as quickly as possible.

Car Shield Plan is the name of the Royal Sunadaram Car Insurance Plan which is a comprehensive insurance plan with multiple features and benefits:

• The fundamental and the most important benefit from  Royal Sundaram insurance plan, This is the coverage or protection against the financial loss due to the damage which has occurred to oneself and the car.
• Under  Royal Sundaram Car Insurance plan, the company will provide unlimited benefit where the car has damaged third party resulting to their death or injuries which they have claimed.
• Under this plan, the company will provide Rs 7.5 lakhs where the car has damaged third party’s property.
• In case of accident,  Royal Sundaram will provide coverage to oneself, driver and the occupants who were present in the car at the time of the accident.
• One can get 5% discount on the Own Damage Premium or Maximum Rs 200 if he /she is a member of Automobile Association of India.
• Under this  Royal Sundaram Car Insurance Plan, one can avail a discount of Rs 100 in Third Party Basic Premium on reduction in Limits of Liability for Third Party Property Damage.
• This plan allows the transfer of No Claim Bonus ( NCB) from the other company on renewal with Royal Sundaram Car Insurance Plan Online.
• One can choose for voluntary deductible of Rs 15000/- and get 35% discount on Own Damage Premium with subject to a maximum of Rs 2500/-.

Coverage under Royal Sundaram Car Shield Plan

The coverages under the plan can be classified as Basic Coverage Plan, Additional Coverage Plan and Add on Coverage Plan. Each cover again comes up with certain benefits which can be summarized as below:

Basic Coverage Plans by Royal Sundaram Car Insurance 

The Basic Royal Sundaram car insurance includes the following coverage:

• Loss or Damage to the car: This plan covers the car from any natural calamities or man made calamities which includes the following

1. Fire & Explosion
2. Accidental & External Damage
3. Riot & Strike
4. Burglary, housebreaking/ Theft
5. Earthquake
6. Flood and Storm
7. Terrorism
8. Malicious Act
9. Landslide

Things which are not covered are war and tear, depreciation, mechanical / electrical breakdown, damage caused by a person driving the car without a valid driving license, damage caused by a person driving the car after consumption of alcohol

• Liability to third parties: The third party liability plan covers the following:

1. Legal protection for damage to third party property.
2. Legal protection for death or injury from third party.
3. Legal costs and expenses.

Things which are not covered are costs and expenses incurred without prior written approval, damage to the personal property.

• Personal Accident Cover: Under this  Royal Sundaram Car Insurance plan, the company provides the coverage for the owner/ driver / co driver driving in the insured vehicle for an amount of Rs 2 lakhs.
• Discount on basic coverage premium: 

1. One can get 5% discount on the Own Damage Premium or Maximum Rs 200 if he /she is a member of Automobile Association of India.
2. Under this plan, one can avail a discount of Rs 100 in Third Party Basic Premium on reduction in Limits of Liability for Third Party Property Damage.
3. One can choose for voluntary deductible of Rs 15000/- and get 35% discount on Own Damage Premium with subject to a maximum of Rs 2500/-.

Additional Car Coverage by Royal Sundaram Car Insurance Plan

Other than the above mentioned covers, Royal Sundaram also provides some additional covers at minimum cost under the plans which are as under:

• It provides legal liability for the paid driver and the employees of the insured individual who might drive that car.
• Personal Accident Cover for unnamed passenger and paid driver for a maximum of Rs 2 lakhs per person.
• A detailed cover for electrical/ Electronic/ Non Electrical Fittings in the car
• Coverage for CNG kit and Bi-Fuel System which are certified in the Registration Copy( RC) book of the vehicle.

Add On Coverage Plans in Royal Sundaram Car Insurance

To enhance the protection for the car and to provide some more unique benefits to the car insurance plans,  Royal Sundaram provides 8 add on coverage plans which are:

• Depreciation Waiver Cover Plan: It ensures that one gets the full amount that he claims without any deduction of the depreciation value on parts of the car.
• Windshield Glass Cover Plan: Under this plan, repair or replacement of front or/ and rear windshield glass of the insured vehicle can be done that too without affecting the No Claim Bonus for the next subsequent year.
• Voluntary Deductible Cover Plan: One can reduce the insurance premium by 15-35% by agreeing to a voluntary deductible amount.
• Full Invoice Price Insurance Cover: One can insured his vehicle to the tune of 100% of its listed price. 
• Spare Car Clause Plan: It means one can get conveyance or transport allowance on a daily basis on hired car if the insured car breaks down and needs repair.
• Loss of Baggage cover: Coverage given in case of loss or damage caused to the baggage which was kept in the vehicle.
• Engine Protector Coverage : The engine remains fully protected under this plan specially in monsoon.
• NCB Protector Plan: One can avail a discount of 20%-50% for zero insurance claims in the previous year.

How to claim for Royal Sundaram Car Insurance Plans:

One needs to call at the helpline number or write to customer[dot]services@royalsundaram[dot]in and the process involve very simple few steps:

• Claim should be informed to Royal Sundaram Insurance company immediately after the incident.
• One should not do any repair before survey of the vehicle.
• A survey will be arranged upon receipt of claim intimation and thereafter the submission of detailed estimation of repairs will be obtained from the authorized repairer.
• The original Registration Certificate and the Driving License needs to be submitted.
• The claim form duly signed and properly filled needs to be submitted to the Repairer/ Surveyor. And for company owned vehicles, company seal with authorized person’s signature should be obtained in the claim form. 
• In case of third party injury/ death/ property damage, FIR needs to be filed.
• Cashless facility will be arranged.
• If need be, vehicle to be produced for re-inspection upon completion of repair works based on Surveyors instruction. 
• For non cash claims, original cash bill or invoice with cash receipt is needed for processing of the claim.
• Additionally, the following needs to be submitted while intimating a claim which are: 
  

1. Policy Number
2. Contact Number 
3. Name of the Insured person
4. Date & time of incident
5. Vehicle number
6. Model
7. Location of loss
8. Nature of accident
9. Name of the Driver
10. Place and contact details of the insured person if the person intimating the claim is not insured.

Key Benefits of Applying Royal Sundaram Car Insurance Plans Online

The prime benefits which are there under the car insurance plans offered by the company are:

• Time saving: Insured person don’t have to spend their precious time and effort in travelling from one place to the other. The policy can be done instantly.
• Simple process: It involves 3 simple steps which are filling the online form, calculating the premium and making the payment online.
• Minimum Documents: Only the minimum required documents needs to be provided and not many documents.
• Flexible payment options: One has the option of making the payment by choosing from various mode of payments.
• Online assistance: Online service assistance can be obtained for all queries on the car insurance plans.
• Special discounts: Special discounts can be obtained when one applies online.

Benefits of Renewing Royal Sundaram Car Insurance Plans

• Renew Existing plan from any Insurer : One can renew his existing plan using Royal Sundaram’s online facility for buying. Previous policy details and the registration details of the car needs to be mentioned. Additionally, the No Claim Bonus also can be transferred from the previous policy.
• Renew Lapsed Car Plan: If due to any unavoidable reason the  Royal Sundaram car insurance plan expire and one is unable to renew, then the company renders help to renew the lapse policy as well through the following steps:

1. Online representative will arrange for a free vehicle inspection at one’s doorstep after the calculation of the premium and getting a quote.
2. The company will notify or intimate thereafter.
3. Within 24 hours of inspection one can buy the plan. However one important point here is to note that only 24 hours is available to buy the  Royal Sundaram Car insurance plan online as the vehicle inspection report is valid for only 24 hours.

• Renew Royal Sundaram Car Plan : InstaRenew facility can be used to renew the car insurance plans done with the company. The Policy Number and expiry date needs to be filled in post which the payment needs to be done. 

1. Type MRENEW< space> POLICY NO and the same to be send to 9230005727
2. In case of claim also, one can notify through SMS, Type MCLAIMS< space> POLICY NO and the same to be send to 9230005727
3. The response will be given within one business day / working day for all above cases.

Commercial Vehicle Insurance Plans by Royal Sundaram:

Royal Sundaram also provides coverage for Commercial Vehicle upto 7 seater when involved in an accident. The main benefits of the plans can be summarized as follows:

• Coverage of loss or damage to the insured vehicle caused by accident.
• Coverage of loss or damage to the insured vehicle caused by any one of the following:

1. Burglary, theft or house breaking.
2. Fire explosion, lightning or self ignition.
3. Riot, terrorist activity, strike, malicious acts.
4. Natural Calamities like Earthquake (Fire and Shock damage), storm, flood, landslides.
5. Whilst in Transport by air, rail waterways or elevator.
6. Third party liability due to

              -- Death or bodily injury to any person due to the insured vehicle.
              -- Damage to the third party’s property by the insured vehicle.

• One can go for optional for Personal Accident Coverage which covers death, permanent total disability to the tune of maximum Rs 2 lakhs. 

How to claim for Royal Sundaram Car Insurance?

• The claim process involves very simple few steps:
• Claim should be informed to  Royal Sundaram Car Insurance company immediately after the incident.
• One should not do any repair before survey of the vehicle.
• A survey will be arranged upon receipt of claim intimation and thereafter the submission of detailed estimation of repairs will be obtained from the authorized repairer.
• The original Registration Certificate and the Driving License needs to be submitted.
• The claim form duly signed and properly filled needs to be submitted to the Repairer/ Surveyor. And for company owned vehicles, Royal Sundaram seal with authorized person’s signature should be obtained in the claim form. 
• In case of third party injury/ death/ property damage, FIR needs to be filed.
• Cashless facility will be arranged.
• If need be, vehicle to be produced for re-inspection upon completion of repair works based on Surveyors instruction. 
• For non cash claims, original cash bill or invoice with cash receipt is needed for processing of the claim.
• Additionally, the following needs to be submitted while intimating a claim which are: 

1. Policy Number
2. Contact Number 
3. Name of the Insured person
4. Date & time of incident
5. Vehicle number
6. Model
7. Location of loss
8. Nature of accident
9. Name of the Driver
10. Place and contact details of the insured person if the person intimating the claim is not insured.

Royal Sundaram Car Insurance - FAQS