How Can We Use Roadside Assistance Cover in Car Insurance?

Roadside Assistance is an add-on cover offered with your comprehensive car insurance policy. This add-on can help you when you are stuck in the middle of the road while driving. Whether it's a tyre bulge or mechanical failure, this add-on will be handy for you in such troublesome times.

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What Does a Roadside Assistance Add-on Include and Exclude?

A Roadside Assistance cover can come to your rescue if your car faces any trouble in the middle of the road. For instance, if your car stops due to low fuel, you can get it refuelled by making use of this add-on. Let us understand what this add-on covers:

  • Battery Repairs: In case your four-wheeler stops due to some issues in your car’s battery, a roadside assistance cover will help you. 
  • Spare Keys: Losing keys is quite a common issue that we all face many times while driving. In such situations, your roadside assistance cover will arrange for the pickup and drop of your car’s spare keys. 
  • Flat Tyre: Again, having a flat tyre is painful and not under our control especially when you have no mechanic near you. In these circumstances, a roadside assistance cover will help you by sending a mechanic to your location who will repair the flat tyre.
  • Towing Services: There are also times when due to some mechanical failure, our car stops in between of the road. In such situations, having a roadside assistance add-on cover can be beneficial as it can help you get your car towed to the network garage for free.
  • Fuel Assistance: Running out of fuel in the middle of the road can be pretty daunting as there may be chances when you don’t have extra fuel with you. A roadside assistance cover can also be helpful in such scenarios, as you can get a limited amount of fuel to the place you are stuck and resume your journey.
  • Minor Repairs: Minor repairs is also a part of RSA cover. If your four-wheeler stops due to some minor glitch, your insurer will send a repair person who will repair your car under this add-on.

How to use a Roadside Assistance Add-on?

Before we move forward with using a roadside assistance cover, you must know that a roadside assistance cover is only for emergency situations, and a policyholder will have pay for the repairs from his/her pocket. Secondly, a claim raised under a roadside assistance cover will not be considered as a claim, as you are paying for the repairs from your pocket. Thus, using this add-on will not affect your NCB reward. 

Thirdly, a roadside assistance add-on can only be purchased with a comprehensive motor insurance policy. You cannot purchase this add-on if you own a third-party cover only.

Using a roadside assistance cover is simple. If you have purchased your add-on from, you can simply call our claim assistance toll-free number 1800-258-5881 and our executives will send a repair person at your location in no time. The roadside assistance services is available 24*7 so you can call us anytime. 

If you have purchased the add-on directly from the insurer, you can contact the insurer’s customer support portal and they will offer your roadside assistance services at your location. 

Wrapping Up!

A roadside assistance cover is essential for all cars as it can come to your rescue when your car is stuck in the middle of the road. This cover can be purchased at a nominal premium along with your comprehensive car insurance from Moreover, with 24*7 assistance you can easily use this add-on anytime, and anywhere.

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