Under your standalone damage cover or comprehensive car insurance plan, you can claim for the damage caused to the insured car during an accident.
However, you must have to inform the insurer and submit the necessary documents to proceed with the own-damage car insurance claim process.
Before we provide details of these terms, let us understand the difference between these two claim settlement processes.
Under a comprehensive car insurance plan, there are two types of claim settlement processes-
Under this process, you can get your car repaired at a network garage listed under your motor insurance provider. The entire process is cashless as the insurer directly settles the claim amount with the network garage where your insured car is sent for repair.
As per the policy norms, the policyholder is only required to pay for the compulsory deductibles or voluntary deductibles (whichever was opted at the time of purchase of the insurance plan).
Under this process, you get your car repaired at a non-network garage and share the bill with the insurer to get reimbursement.
In other words, you pay for the repair costs at the garage of your choice and later claim the repair cost reimbursement to the insurer.
After evaluating the damage, the insurer promises to pay the reimbursements to your bank account after adjusting the applicable deductibles.
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To raise the own-damage car insurance claims under your comprehensive car insurance or standalone damage cover, follow these basic steps-
You must inform your insurance company about the accident as soon as it occurs. The sooner you inform, the quicker the claim settlement process gets. You must note that you can only claim the policy within the specified number of days from the date of the accident.
Any claim after that period is not considered eligible. You must either confirm it with your insurer or read policy documents to know the details.
File the First Information Report (FIR) at your nearest police station as soon as possible. The accident report is crucial to claim a car insurance policy. If you can, file an FIR on the day of the accident or else as soon as possible.
Once you've filed an FIR and informed your insurer, the damage or loss evaluation is carried out by the surveyor sent by the insurance company.
As per the final report of the surveyor, your insurance company will settle claims for the damages under the cashless settlement claim or reimbursement settlement claim, whichever you choose. Also, it is advisable to never tow the car yourself to avoid further consequential damage.
Upon submission of the final report by the surveyor, the repair costs are settled with the network garage in case of a cashless claim settlement process. However, claims are settled after you submit repair amount receipts to your insurer in case you have opted for the reimbursement settlement claim process.
You must note that while your insurance company pays a vital amount for repairing the car, you will have to cover some part of the total costs incurred which are known as compulsory deductibles.
You are eligible for raising own-damage claims only if you have a standalone own damage cover or comprehensive car insurance plan. Here are a few pointers that you should keep in mind while raising own-damage claims-
You can choose the own-damage claim settlement process from the two available methods provided by your insurer. Both the settlements come with alluring benefits and you can use them when the need arises. Moreover, follow the above-mentioned points to get paid for the damages caused to your vehicle.
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