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      10 Steps to Follow After a Car Accident In India

      No matter how carefully you drive, accidents can happen in the blink of an eye. Regardless of the severity of the incident, it is critical to know the immediate steps to take in order to remain calm and take the essential actions. From understanding the importance of a car insurance policy to knowing how to raise a car insurance claim, here are the key things to do after a car accident in India.

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      10 Things You Should Do After a Car Accident in India

      Car accidents are quite common due to the poor condition of roads and transport infrastructure in the country. According to a report by the World Bank, "There are 53 road accidents every hour and 1 death every four minutes in India".

      These stats highlight the importance of a car insurance policy for your car. Moreover, it also becomes imperative for us to have proper knowledge of the things to do after a car accident. Here is a list of 10 steps that you can follow after a car accident in India:

      1. Stop the Car

        When you are involved in a car accident, you must first stop at the scene as this is a legal obligation to follow. Even if the accident is a minor one, do not run away from the accident spot as doing so may lead to legal proceedings against you. Moreover, try to remain as calm as possible and avoid any irrational argument with the other driver.

      2. Look Out for Any Injury

        The next thing that you need to do is to check whether anyone is seriously injured in the accident. Make sure to first examine yourself for any injury and look out for others. Assess the level of injury of the people who were involved in the accident. Also, assess whether any third party has sustained an injury so that you can claim the payable compensation amount under third party car insurance.

      3. Get Medical Help

        In case of minor injuries, you can provide first aid to the injured as soon as possible. Your car comes with a basic first aid kit that you can use for minor injuries. If anyone is seriously injured or non-responsive, call up an ambulance immediately. Make sure to look after your body as well and seek medical advice if necessary.

      4. Intimate Your Insurance Company

        After you have taken care of the injured, inform your car insurance company about the accident. Immediately call your insurer and inform them about the accident so that a claim can be registered at the earliest. Give them detailed information about the own damages sustained by your car as well as third party damages if any. Make sure to give every single piece of information honestly as giving any wrong information may lead to claim rejection.

      5. File a Police FIR

        To avoid any legal complications, inform the police about the car accident as soon as possible. You will also be required to file a First Information Report (FIR) in case of a third party car insurance claim settlement process. Also, make sure to keep a copy of the Police FIR that you can submit to the insurance company during the car insurance claim process.

      6. Take Pictures

        Take photos of the damages caused at the place of the accident for the insurance company to get a clearer picture. Click pictures of the damages sustained by the insured car, third party property damages as well as the accident spot. Make sure that the photos are clear and have been taken from all angles so that the damages are clearly visible in the pictures. Doing so ensures that the claim is settled without much hassle.

      7. Submit Documents

        Once you have reported the incident, you will be required to submit a few documents to file a claim under your car accident policy. The documents that are required in case of a car accident are:

        • A copy of the valid driving license
        • A copy of the Police FIR
        • Copy of car registration certificate (RC)
        • Copy of car insurance papers
        • Repair estimates

        Make sure to keep all these documents handy and submit them when required for a faster car insurance claim settlement.

      8. Get Your Car Repaired

        Before proceeding with the actual repairs, the insurance company may send a surveyor who will estimate the extent of repairs required by the insured car. After this, you can get your car repaired in the authorized network garage of the insurance company. The towing facility for the damaged car will be provided by the insurance company itself. You can also get your car repaired at a non-authorized garage and raise a reimbursement claim with your insurer.

      9. Car Insurance Claim Settlement

        Once the repairs of your car are complete, your insurance company will settle the insurance claim with the network garage in case of a cashless claim settlement process. If you have got your car repaired in a non-network garage, the insurance company will reimburse you the entire claim amount after the repairs are done. However, make sure to keep all the repair bills and payment receipts with you for an easy claim reimbursement process.

      10. Be Prepared for Any Adversity on Road

        A road accident can come unannounced and therefore, it is always better to be prepared for any adversity while driving. Make sure to follow all the traffic rules properly, adhere to the speed limit, and not drink & drive as most road accidents happen due to these reasons only. Moreover, keep copies of all the necessary documents like your motor insurance papers, driving license, registration certificate, etc. with you whenever you are driving on the road.

      Wrapping Up!

      Car accidents are distressing but if you know how to deal with them, you can save yourself from heavy repair expenditure. But that's only possible if you insure your vehicle with a car insurance policy. Although purchasing at least a third party car insurance policy is mandatory, you can opt for a comprehensive policy to cover your car as well as third party liabilities in case of a car accident. If you are looking for an affordable motor insurance policy, you can compare different plans and buy it from insurance broker websites like Policybazaar.com.

      FAQs on Insured Declared Value in Car Insurance

      • Q1. Is FIR necessary for a car insurance claim?

        Ans: Yes. Your insurance company will require a copy of the FIR to approve and process your car insurance claim for any damages due to an accident involving your insured car. Moreover, an FIR also clears up any issues related to third-party liabilities.
      • Q2. What is the new rule for accidents in India?

        Ans: The Indian government has launched a cashless treatment scheme for road accident victims. Under this scheme (w.e.f. 5 May 2025), any individual injured in a road accident occurring on any road across India is entitled to receive treatment worth up to Rs. 1.5 Lakh per accident, without any upfront payment.
      • Q3. Should I claim car insurance for minor damage?

        Ans: It is not recommended to claim car insurance for minor repairs, as you will lose your NCB benefits at the time of your policy renewal. Hence, if the damage is minor and you can pay for its repair out of your pocket, avoid raising a claim against your car insurance policy in such scenarios.
      • Q4. What to do after an accident in a hit-and-run situation?

        Ans: If you or your passengers get injured in the hit-and-run collision, immediately call the police. If you identify the person at fault, their third-party liability insurance will compensate you for your losses. However, if the driver is not identified, your comprehensive car insurance policy will cover your damages.
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      Disclaimer: The list mentioned is according to the alphabetical order of the insurance companies. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in
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      #Rs 2094/- per annum is the price for third-party motor insurance for private cars (non-commercial) of not more than 1000cc

      *Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB. Actual time for transaction may vary subject to additional data requirements and operational processes.

      +Savings are based on the maximum discount on own damage premium as offered by our insurer partners.

      ##Claim Assurance Program: Pick-up and drop facility available in 1400+ select network garages. On-ground workshop team available in select workshops. Repair warranty on parts at the sole discretion of insurance companies. Dedicated Claims Manager. 24x7 Claim Assistance.

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