HDFC Ergo Car Insurance Customer Care

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Hdfc Ergo Car Insurance Customer Care
  • 8200 Cashless garages

  • Plan starting @ ₹ 2094#

  • 99% Claim settlement ratio

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      HDFC Ergo Car Insurance Customer Care

      HDFC Ergo General Insurance Company has a dedicated support team that looks after the grievances of its policyholders. From HDFC Ergo car insurance policy issuance, renewal, and policy download to other queries, policyholders can get instant servicing via their customer care portal.

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      Features of HDFC Ergo Car Insurance Customer Care

      With its instant support services, the HDFC Ergo car insurance customer care offers the following features to its policyholders:

      • HDFC Ergo General Insurance Company offers a claim settlement ratio of 100%.
      • The claim settlement process of the company is quick and easy with a 4-step process.
      • Provision of 24*7 customer services to its customers is also available.
      • Timely post-sale services so that the car insurance policy of the customers does not lapse.

      How to Connect with HDFC Ergo Car Insurance Customer Care?

      The HDFC Ergo General Insurance Company offers various ways for policyholders to connect with their customer support portal. These are mentioned below:

      • For instant policy servicing, policyholders can connect with the support portal on WhatsApp at 8169 500 500
      • For claims, renewal, and queries related to an existing policy, you can get in touch with them at 022 6234 6234/ 0120 6234 6234
      • In order to buy a new car insurance policy, you can call the support staff at 022 6242 6242
      • The customer service of the motor insurance claim office of the company is 022 6234 6234

      Alternatively, if you have purchased HDFC Ergo car insurance from us, you can also get in touch with our customer support at 1800-258-5970.


      • Q1. Is there any HDFC Ergo customer care WhatsApp number?

        Ans: Yes, a policyholder can connect with HDFC Ergo customer care on their WhatsApp number 8169 500 500.

      • Q2. How can I download my HDFC car insurance policy copy online?

        Ans: You can download the policy copy of HDFC car insurance by visiting the “Help” section on their official website. Alternatively, if you have purchased motor insurance from us, you can download a soft copy from your account dashboard on

      • Q3. Can I renew HDFC car insurance online?

        Ans: Yes, an HDFC car insurance policy can easily be renewed online from Simply visit our “Car Insurance” section, enter your car number and select other details from the list. Select the desired HDFC car plan and pay the final premium to renew your policy.

      • Q4. How can I make changes to my HDFC Ergo car insurance policy?

        Ans: Changes in car insurance policy can be done via Endorsements by contacting your insurer. You can visit the official website of HDFC Ergo General Insurance Company and select the “Help” section from the homepage. From here, you can choose the “Make Change/Endorsement” option to get your car policy endorsed.

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      #Rs 2094/- per annum is the price for third-party motor insurance for private cars (non-commercial) of not more than 1000cc

      *Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB. Actual time for transaction may vary subject to additional data requirements and operational processes.

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