Here are the documents needed to raise an HDFC Ergo car insurance claim:
HDFC Ergo General Insurance Company offers policyholders two types of claim settlement processes. Let us understand these below:
Under a cashless claim settlement, the policyholder is not required to pay for the repairs from his/her pocket. The insured vehicle is repaired in an authorised network garage of the insurer. Once the repairs are done, the insurer directly settles the claim with the authorised garage, thus saving policyholders from incurring expenses from their pocket.
A reimbursement car insurance claim settlement is done when the policyholder gets his/her car repaired in a non-network garage. Under this process, the insurer reimburses the claim amount to the policyholder after the repairs are complete. It also requires repair bills and estimates of repair for the claim to be settled.
Follow these steps to file an HDFC Ergo car insurance claim:
Also, If you are a Policybazaar customer, call our toll-free number, 1800-258-5881, for easy claim assistance.
Ans: To download the claim form for HDFC Ergo car insurance, visit the official website of the insurer. Click on the “Claim” dropdown from the homepage. Select “Claim Forms” to download the car insurance claim form.
Ans: To know the claim status of your HDFC Ergo motor insurance claim, you can contact the claim assistance team at HDFC Ergo General Insurance Company.
Alternatively, if you are a Policybazaar customer, you can contact our claim executives at 1800-258-5881.
Ans: Yes. When you raise an HDFC Ergo vehicle insurance claim, the accumulated NCB will become zero. To avoid this, you can either not raise a claim during the policy year or purchase an NCB Protect add-on. This add-on allows you to protect your NCB irrespective of a claim.
Ans: Yes, a Police FIR is a mandatory document to make an HDFC Ergo motor insurance claim. An FIR is necessary in case of theft or third-party damages.
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