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Roadside assistance in car insurance is an add-on coverage that provides emergency services to policyholders in case of a car breakdown. You can opt for road side assistance cover at an additional premium amount while buying or renewing a comprehensive car insurance policy.
With the RSA add-on, you can get help from your insurance provider if you experience car problems either at home or while driving. The insurer can guide you over the phone or send a mechanic to your location to fix your car. In case your vehicle can't be repaired on the spot, the insurer can arrange to tow it to the nearest garage, ensuring peace of mind and your continued safety.
RSA in car insurance has several key features that provide the essential support to vehicle owners. The key features of roadside assistance include:
In case of a major car breakdown that takes considerable time to be repaired, the insurer can arrange a hotel stay for you under your 24x7 roadside assistance coverage.
Besides hotel accommodation, the insurer can also provide a cab for transportation to the hotel or garage.
If your car is experiencing minor defects, the insurer may also guide you on the phone for repairs if you are not willing to wait for the mechanic.
Any service availed under RSA in car insurance is not considered a claim, thus keeping your NCB intact.
Check out the inclusions and exclusions of roadside assistance add-on with car insurance:
Battery Breakdown
RSA in car insurance includes coverage for your car's battery failure. In this case, the insurer will assign a technician to jump-start your car's dead battery.
Minor Repairs
24x7 roadside assistance also covers you if your car encounters a minor mechanical or electrical fault. Under this scenario, the insurer will send a mechanic to your location for instant repair.
Flat Tyre
If you ever encounter a flat tyre situation, you can reach out to your insurance company and ask for a quick roadside assistance. Your insurer will ensure you get back on the road without hassle.
Towing
Roadside assistance add-on in your four-wheeler insurance also offers a towing facility. If your car breaks down, your insurer will arrange to tow it to the nearest garage or workshop of your choice.
Provision of Spare Keys
As silly as it may sound, some of us accidentally lock our keys inside the car. In this case, even if the car keys are lost, a spare key is provided under RSA in car insurance.
Low Fuel
In case you find yourself with an empty fuel tank midway through your journey, the insurer can send fuel so you don't have to search for the gas station, which might not be available for miles.
Last Resort
Policyholders can only use roadside assistance when they do not have any other option. For instance, if the policyholder can take the car to a nearby garage without any help and still try to utilise RSA in their car insurance, the insurer might not assist.
Drunk Driving
If the driver is found drunk during a car breakdown, the insurer will not offer roadside assistance.
No Driving Licence
If the driver is found to be driving without a valid licence at the time of breakdown, the vehicle insurance policy will not provide roadside assistance.
RSA in car insurance can benefit you under the following scenarios:
You can easily purchase RSA in car insurance from Policybazaar by following these steps:

It is important to note that under the roadside assistance add-on, you have to pay for certain services out of your pocket. For example, if your car runs out of fuel and becomes immobilized, the insurer usually provides up to 5 litres of emergency fuel under roadside assistance, but you will bear its cost.
Similarly, if your car breaks down and cannot be repaired, the insurer helps tow the vehicle to the closest garage within a specified distance from your location. However, if the towing distance exceeds the limit mentioned in your roadside assistance insurance document, you have to pay extra charges.
However, having RSA in car insurance is highly beneficial because it ensures immediate assistance during a car breakdown. While you will still bear the fuel or mechanic costs, at least RSA will ensure prompt service availability. Additionally, utilising the roadside assistance in car insurance doesn't count as a claim, so your No Claim Bonus (NCB) remains unaffected.
You can easily claim roadside assistance if your vehicle breaks down unexpectedly. Here is the process:
#Rs 2094/- per annum is the price for third-party motor insurance for private cars (non-commercial) of not more than 1000cc
*Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB. Actual time for transaction may vary subject to additional data requirements and operational processes.
+Savings are based on the maximum discount on own damage premium as offered by our insurer partners.
^Lowest Price Guaranteed is based on certifications shared by insurers with us. Policybazaar will facilitate price matching subject to the terms and conditions of select insurers.
##Claim Assurance Program: Pick-up and drop facility available in 1400+ select network garages. On-ground workshop team available in select workshops. Repair warranty on parts at the sole discretion of insurance companies. Dedicated Claims Manager. 24x7 Claim Assistance.