Policyholders can make claims in case their car gets damaged in an accident. To be eligible for the claim, one has to pay a certain amount as a premium every year.
Documents Required for Claim Settlement
- Registration certificate of the vehicle (Self-attested)
- Driving license
- Insurance policy
- ID/Address proofs (For loss above 1 Lakh)
- Original claims form (this has to be submitted to the surveyor for verification)
Bharti AXA Car Insurance Claim Process
These are the processes that need to be followed for claim settlement:
- Contact the Insurer
One has to immediately contact the company and inform them about the incident, giving all the necessary details. One can make a call on 1800-103-2292 or send an email to register the claim at email@example.com and enquire further at firstname.lastname@example.org.
- Survey of the Vehicle
After you have registered the claim, the company will arrange a surveyor to investigate and assess all damage and loss to the vehicle. The company will decide how many claims you will be paid, based on the report provided by the surveyor.
- Avail repairing service
After the survey is done, you can get your car transported or take your car to repair the company's authorized garage. Under cashless service, you are not required to pay the cost of repair. The company can bear the transportation expenses.
- Claim settlement
After the repairs have been completed, the garage will provide the invoice, which the insurance company will verify. The policyholder doesn't have to pay for repairs; however, he is required to pay compulsory and voluntary deductibles.
- Inform the Company
In case of an accident, the first step is to inform the insurer and provide all details about the incident. You may call on 1800-103-2292 or send an email to email@example.com.
- Vehicle Survey and Repair
The individual can take the vehicle to the preferred garage after the survey has been conducted. The surveyor will assess the extent of damage to the car and send a report. The vehicle can be towed to the garage, and the company can pay the expense.
- Payment of bills and reimbursement
If the garage is not listed on the insurer network, one has to pay the vehicle's repair cost. After making payments, collect all bills and documents and submit them to the company. The company will verify all details and reimburse the claim.
How To File the Bharti AXA Car Insurance Claim?
For filing the claim, you can contact the call centre on (Toll-Free: 1800-103-2292) OR send an email at firstname.lastname@example.org.
You can also get in touch online. On the homepage, go to Contact us, fill up required fields– Name, email, mobile number, Product, and reason for reaching out, writing the message, and submitting.
Bharti AXA Car Insurance Claim FAQs
Ans: The process of claim settlement against add-ons is similar to the standard claim settlement process.
Ans: For filing the cashless claim, you will need the following documents-
- Driving license
- Repair expense bill
- A copy of the car insurance policy
- Registration certificate
- Claim form
You may be asked to provide other documents if needed.
Ans: You can get the complete claim amount if you have Zero depreciation add-on cover in your standard policy.
Ans: In case of no filing of a claim during one policy year, the policyholder is rewarded with a No Claim Bonus.
Disclaimer: Policybazaar does not endorse, rate, or recommend any particular insurer or insurance product offered by an insurer.
*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C apply.
“Tax benefit is subject to changes in tax laws. Standard T&C apply.”
Note: This is your car’s recommended IDV as per IRDAI’s depreciation guidelines.asdfsad However, insurance companies allow you to modify this IDV within a certain range (this range varies from insurer to insurer). Higher the IDV, higher the premium you pay.Read More