Kotak Mahindra Car Insurance Claim

Kotak Mahindra car insurance provides a completely digital process from buying the policy to claim settlement as per the modern demand. When it comes to car insurance claims, Kotak Mahindra has developed a complete hurdle-free claim settlement mechanism that is time-saving and easy at every step.

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Claim settlement ratio 98%

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Kotak Mahindra Car Insurance Claim: An Overview

The policyholder can easily apply for a claim process in case of an unfortunate car accident. Compensation for any damage incurred during the accident can be claimed by the policyholder. Kotak Mahindra car insurance claim can be availed by both reimbursement and cashless claim settlement process as per the customer’s convenience. The policyholder needs to provide a few basic documents for initiating the claim process.

Kotak Mahindra Car Insurance Claim Process

Kotak Mahindra Car Insurance claim process can be availed both by reimbursement and cashless claim settlement process. The policyholder may choose any process of claim settlement as per their convenience. Both processes are slightly different in approach but ultimately provide a similar nature of the result.

How to File?

The steps for filing a claim are:

1. Cashless Car Insurance Claim

The following steps are required in case of cashless claim settlement:

  • Contact Kotak Mahindra Car Insurance immediately after any accident by calling on the Toll-free number.
  • An inspection of the damage will be arranged within 24 hours.
  • All the relevant documents are required to be submitted.
  • The damage will be repaired at any nearby network garage.
  • Take your car back after paying deductible charges.

2. Reimbursement Claim Process

The following steps are required in case if you opt for the reimbursement claim process:

  • Contact the insurer immediately after any accident by calling on the Toll-free number.
  • The company will arrange for an inspection of the accident and damage incurred.
  • You may take your damaged vehicle at any nearby garage available as per your convenience.
  • Pay all the repair cost by yourself and then submit the bill to the insurer to get the reimbursement amount.
  • Along with the repair bill you also need to submit all the relevant document of the policy.
  • Kotak Mahindra General Insurance Co. Ltd. will reimburse all your cost amount after charging the deductibles.
  • The process will be completed within seven days after submission of claim.

Documents Required

While claiming car insurance, the policyholder is required to provide a few documents related to car insurance. Here is the list of all the documents required at the time of initiation of the car insurance claim process.

  • Copy of original insurance policy
  • Copy of registration certificate of the damaged vehicle
  • Copy of driving license
  • First information report (FIR) in few cases
  • Repair bill (In case of reimbursement)
  • Any valid Identification proof


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