Generali Central Car Insurance Claim

Documents Required for Generali Central Car Insurance Claim

To raise a Generali Central car insurance claim, a policyholder will need the following mandatory documents:

• Copy of the Certificate of Insurance cum Policy Schedule/ Original Policy
• Generali Central car insurance claim form
• Copy of RC book
• Copy of Driving License
• Estimate
• Final repair invoice and receipt / Satisfaction voucher for cashless payment
• Police FIR

Types of Generali Central Claim Settlement Process

Generali Central Insurance Company Limited (formerly known as Future Generali India Insurance Company Limited) offers two types of claim settlement processes. These are:

1. Cashless Claim Settlement

   A policyholder can opt for a cashless claim settlement if he/she gets the insured car repaired in the insurer's network garage. Under this type of claim, the policyholder is not required to pay for repairs from his/her pocket. The insurer gets the car repaired in a network garage and directly settles the claim with the garage.

2. Reimbursement Claim Settlement

   A policyholder can opt for a reimbursement claim if he/she cannot get the insured car repaired in a network garage. Under such scenarios, the insured vehicle is repaired in a non-network garage, and the repair amount is paid by the policyholder. The insurer then reimburses the claim amount after the repairs.

How to File a Generali Central Car Insurance Claim?

Here is how a policyholder can file a motor insurance claim for own damages and third-party liabilities with car insurance by Generali Central India Insurance Company Limited:

1. Accidental Claims

   • Claim Intimation: Inform the insurer as soon as your four-wheeler meets with an unfortunate accident. After intimation, the insurer will register a claim.
   • Damage Assessment: A surveyor will be sent by the insurer to assess the damages sustained by your car due to the accident.
   • Documents Submission: You are now required to submit the necessary documents to the surveyor for claim verification.
   • Claim Settled: The insured vehicle will be taken to the workshop for repairs. After the repairs, the insurer will directly pay the workshop.

2. Third-Party Claims

   • Third-party claims are handled by the Motor Accident Claims Tribunal. So, you will be required to raise a claim request with the MACT.
   • The MACT will, upon hearing, decide the compensation amount to be paid to the third party.
   • Once the compensation is decided, the insurer will pay it to the third party, and the claim will be settled.